Jennifer is responsible for keeping the many moving parts of CML and Nova working together effectively. Leading both business operations and marketing, she helps shape how the organisation works internally while ensuring its services, expertise, and impact are communicated clearly to clients and candidates.

Her role spans everything from process improvement and technology

implementation to business analysis, project management, and marketing strategy. She enjoys finding better ways of doing things, building systems that support growth, and helping teams create capacity to focus on the work that matters most.