Job Summary

We are recruiting on behalf of our client for a Client Relationship Officer (Web3) to support a portfolio of digital asset projects, DAOs, and foundation companies. In this operational role, you will assist with project coordination, client communication, financial processes, and governance support. You will play a key part in ensuring the smooth delivery of services to clients operating within the fast?evolving blockchain and digital asset ecosystem. 

Company Information

Our client is a specialist organisation within the Web3, blockchain, and digital asset services industry, supporting global projects across decentralised technologies. The company prides itself on its innovative approach, collaborative culture, and commitment to delivering high?quality operational and administrative support. You will join a professional, forward?thinking team that values accuracy, adaptability, and strong client relationships within an emerging?technology environment.

Responsibilities and Duties

In this role, you will:

• Support managers with operational, accounting, financial, and governance tasks for digital asset projects, DAOs, and foundation companies. 
• Assist with onboarding and integrating counterparties, ensuring compliance with service agreements. 
• Manage documentation, including contracts, service agreements, and governance materials. 
• Support bank account and multi?sig wallet setup, including payment administration in both fiat and cryptocurrency.
• Act as a key point of contact for client groups, maintaining strong, trust?based relationships. 
• Engage with clients via platforms such as Discourse, Discord, Telegram, and Signal.
• Support KYC processes to ensure compliance for client entities and personnel.
• Provide governance support, including preparation for board meetings, councils, and community proposal evaluations.

Qualifications and Skills

To succeed in this role, you should have:

• Experience working in an administrative, operational, financial, or client?facing capacity.
• Strong organisational and documentation management skills.
• Familiarity with Web3 concepts or willingness to learn (e.g., DeFi, NFTs, tokenisation). 
• Excellent communication skills, including engagement through community platforms. 
• Ability to manage multiple tasks and maintain accurate records.
• Strong attention to detail and a proactive, solutions?oriented approach.
• Ability to work collaboratively with managers, clients, and cross?functional teams.
• Comfort working in a fast?paced environment where priorities may shift quickly.

Benefits and Perks

This role offers the opportunity to work at the forefront of the digital asset and blockchain industry while supporting high?profile, innovative projects. Benefits include:

• A dynamic and technology?driven working environment.
• Opportunities to build experience in Web3, decentralised governance, and digital asset operations.
• Exposure to global clients and emerging technologies.
• Supportive team culture with an emphasis on professional growth.