We are recruiting on behalf of our client for a dynamic and customer-focused  Community Associate . This front-facing role is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional service. As the first point of contact for clients and visitors, you’ll play a key role in creating a welcoming and professional atmosphere while supporting day-to-day office operations.

Company information

Our client is a leading provider in the  workspace solutions industry , known for its innovative approach to modern office environments. The company fosters a collaborative and inclusive culture, where employees are encouraged to take initiative and contribute to a positive workplace experience. You’ll be joining a supportive team led by a Community Manager, working closely with internal and external stakeholders.

Responsibilities and Duties:

As a Community Associate, your responsibilities will include:

• Greeting clients and visitors with professionalism and warmth
• Handling incoming calls, emails, and other communications
• Managing filing systems and maintaining confidential information
• Updating paperwork, documents, and internal spreadsheets
• Assisting with onboarding and offboarding of clients
• Organising and coordinating community events
• Raising invoices and liaising with clients regarding payments
• Maintaining office supplies and equipment

To succeed in this role, you should bring:

• A high school diploma or associate degree
• At least 2 years of customer service experience
• Strong organisational and communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and manage time effectively
• Confidence using basic Excel formulas
• A positive, enthusiastic attitude and problem-solving mindset
• Adaptability and strong interpersonal skills