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Senior Client Onboarding Specialist

Contract Type:

Permanent

Industry:

Compliance

Recruiter Name:

Adele Keane

Contact Email:

adele@nova.ky

Contact Phone:

+1 345 623 1027

Salary:

USD 0 - 0


About the Opportunity

We are recruiting on behalf of a leading financial services organisation for a Senior Client Onboarding Specialist to join its Corporate & Private Banking team. In this role, you will be responsible for delivering a seamless and compliant client onboarding experience, working closely with internal stakeholders and external partners. You will play a key role in ensuring all onboarding activities meet regulatory requirements while maintaining excellent client service standards.


Company Information

This opportunity is with a well-established organisation operating within the financial services and banking sector, specialising in corporate and private banking solutions.

You will be joining a collaborative and forward-thinking team where:

  • Innovation and continuous improvement are actively encouraged
  • Strong compliance and governance frameworks underpin all operations
  • Cross-functional teamwork is essential, particularly across onboarding, compliance, and relationship management
  • Career development and internal progression are supported

The business is currently undergoing a period of transformation, making it an exciting time to become part of a growing and evolving organisation.


Responsibilities and Duties

As a Senior Client Onboarding Specialist, you will be responsible for managing the end-to-end onboarding process and ensuring all regulatory and internal standards are met:

  • Review and process new client onboarding applications in line with AML/KYC requirements
  • Liaise with clients, intermediaries, and Relationship Managers to obtain and verify documentation
  • Assess client structures, business activities, and source of funds to support risk-based decisions
  • Act as a key point of coordination between business development, compliance, and internal teams
  • Ensure onboarding timelines are adhered to and service standards are consistently met
  • Monitor outstanding requirements and proactively follow up to ensure completion
  • Support periodic reviews and ongoing maintenance of existing client accounts
  • Contribute to reporting, onboarding metrics, and process improvement initiatives

Qualifications and Skills

To be successful in this role, you will bring strong technical knowledge alongside excellent stakeholder management and organisational skills:

  • Bachelor’s degree in Business, Finance, or a related field (or equivalent experience)
  • 3–5 years’ experience in client onboarding, AML/KYC, or financial services
  • Solid understanding of AML regulations, compliance frameworks, and international financial services
  • Professional certification such as CAMS (desirable)
  • Experience working with complex client structures (corporate, trust, or offshore) preferred
  • Strong analytical skills and exceptional attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment

Benefits and Perks

This organisation offers a supportive environment where you can grow your career while contributing to meaningful work:

  • Opportunity to join a reputable and growing financial services organisation
  • Exposure to international clients and complex onboarding cases
  • Collaborative and high-performing team culture
  • Clear opportunities for career progression and development
  • Involvement in transformation and process improvement initiatives
  • Competitive salary and comprehensive benefits package
  • Professional development support, including certifications
  • Stable, full-time employment in a regulated and respected industry

CAREER DEVELOPMENT & ADVANCEMENT SUPPORT

If this is your dream job, but you don't match all the requirements, please check out the resources and services provided by our Career Partner, Connect by Nova to help you get where you want to be. Connect by Nova are a not-for-profit committed to supporting individuals in the Cayman Islands to achieve career success.

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CAREER DEVELOPMENT & ADVANCEMENT SUPPORT

If this is your dream job, but you don't match all the requirements, please check out the resources and services provided by our Career Partner, Connect by Nova to help you get where you want to be. Connect by Nova are a not-for-profit committed to supporting individuals in the Cayman Islands to achieve career success.

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